Refund and Cancellation policy

This policy explains how cancellations and refunds work:

• Cancellation requests are accepted only within a specified time of placing the order (generally up to 5 days).
• Cancellation may not be possible if the order has already been processed or shipped.
• Perishable items (flowers, food, etc.) are not eligible for cancellation.
• Refund/replacement is allowed if product quality is proven unsatisfactory.
• Damaged/defective items must be reported within 5 days of delivery.
• If the product differs from description, report within 5 days.
• Manufacturer warranty products should be handled directly with the manufacturer.
• Approved refunds are processed within 7 days.

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